Question 1

What is freight management software?

Accepted Answer

Freight management software is a digital platform that helps shippers manage the full logistics workflow — from requesting freight quotes (RFQs) to comparing vendor bids, tracking shipments and analysing freight spend. It replaces spreadsheets and email threads with a structured, auditable system. Logwo is built specifically for SME shippers who import or export cargo using sea, air, land, or courier freight.

Question 2

What is an RFQ in freight?

Accepted Answer

RFQ stands for Request for Quotation. In freight, an RFQ is a formal document you send to freight forwarders specifying cargo details, origin, destination, mode (FCL, LCL, air, road), Incoterms, and required services. Vendors respond with quoted price and transit time. Logwo lets you build, send, and compare freight RFQs digitally.

Question 3

How do I compare shipping quotes from multiple forwarders?

Accepted Answer

With Logwo, you send one RFQ to all your freight forwarders simultaneously. Each vendor submits their quote through a secure link. All quotes appear in a side-by-side comparison dashboard — price, transit time, and AI-flagged outliers. You accept the best quote in one click.

Question 4

What is the difference between FCL and LCL?

Accepted Answer

FCL (Full Container Load) means your cargo fills an entire shipping container (20ft or 40ft). LCL (Less than Container Load) means your cargo shares a container with other shippers. FCL is faster and more secure; LCL is economical for smaller volumes. Logwo supports both in its RFQ builder.

Question 5

How much does freight management software cost?

Accepted Answer

Logwo offers a free plan with no credit card required. Paid plans are one-time licence fees: Starter $299, Business $699, Enterprise $1,499 — no monthly subscription. Optional cloud hosting from ~$5/month. Traditional SaaS TMS platforms typically cost $500–$5,000/month.

Question 6

Is Logwo really a one-time cost?

Accepted Answer

Yes. Each plan is a one-time license fee — you pay once and own it. There are no monthly or annual subscription fees. The only ongoing cost is optional cloud hosting, billed monthly based on your usage.

Question 7

Do my vendors need to create a Logwo account?

Accepted Answer

No. Vendors receive a unique secure link via email and submit their quote through a simple form. No registration, no password, no account required. Vendors can optionally create a free account to unlock win-rate analytics and a portable profile.

Question 8

What freight modes does Logwo support?

Accepted Answer

Logwo supports four modes: Sea Freight (FCL and LCL), Air Freight, Land & Road Transport (FTL and LTL), and Courier & Express.

Question 9

How long does it take to set up Logwo?

Accepted Answer

Most users are operational within 15–30 minutes. After purchasing, you receive login credentials, add your first vendor, build your first RFQ, and send it. No complex implementation or IT involvement required.

Question 10

Can I start on the Free plan and upgrade later?

Accepted Answer

Yes. The Free plan gives you 1 user, 3 RFQs per month and 2 vendors — enough to evaluate the full workflow. When ready to scale, you purchase a one-time license. Your data migrates with you.

Question 11

Do you offer refunds?

Accepted Answer

Yes, we offer a 14-day refund policy. If Logwo doesn't work for your use case within 14 days of purchase, contact us at hello@logwo.com and we'll issue a full refund.

Question 12

Is my freight data used to train AI models?

Accepted Answer

No. Your RFQs, vendor quotes, cargo details and documents are never used to train AI models. Data is processed to generate a response (such as filling your RFQ) then discarded. Your data belongs to you.

Question 13

Do you offer an API?

Accepted Answer

API access is included with the Enterprise plan. This allows you to integrate Logwo with your ERP, WMS, or custom internal systems. API documentation is provided upon purchase.

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